TOOL OF THE MONTH
Here is a tool by the National Transitions of Care Coalition to be engaged during healthcare transitions when moving from one care location to another.
Your Rights During Transitions of Care: A Guide for Health Care Consumers and Family Caregivers
Developed by the National Transitions of Care Coalition
Transitions of care (or care transitions) take place each time you go from one health care provider or health care setting to another. Problems often happen during these transitions because information is not communicated. You and your family have the right to care transitions that are safe and well coordinated. This guide can help you get the information and services you need and deserve each step of the way.
You have the right to be treated fairly and with respect during care transitions.
• to be treated with respect for your abilities, age, class, ethnicity, gender identity or expression, national origin, race, religion, sexual orientation, caregiving relationships, and other personal factors
• to be treated as a person or family with unique strengths, needs, and goals
You have the right to care transitions that fit your situation.
• that promote health and well-being for you or your loved one
• that relate to your culture and spirituality
• that are explained in a way you or your loved one can understand
You have the right to know why a care transition is needed.
• to have your health condition explained to you, including how the condition has changed or may change
• to know your choices for care and services and how they may affect you and your family
• to know the possible benefits and risks of the care transition
You have the right to say what you want and need during care transitions.
• to ask questions, ask for help, state your limits, and express your feelings
• to choose the care and services you want (or don’t want) to have and who will provide them
• to choose who will make decisions for you if you can’t do so
You have the right to take part in planning care transitions for yourself or your loved one.
• to be involved in an ongoing assessment process that includes information about your physical, emotional, social, and spiritual health and well-being
• to help create and update a plan of care that focuses on your goals, choices, and needs
• to take part in meetings with your health care team
You have the right to know your costs related to care transitions.
• to know how much your insurance or other programs will pay for the care and
services you need or want
• to know what you or your loved one will have to pay out of pocket for care and
You have the right to know the people and organizations involved in your care
• to know the training and skills of your health care providers
• to know the services each health care provider and organization offers
• to know the role each health care provider and organization plays in your health
You have the right to know the next steps during care transitions.
• to know what you need to do for your own health or to provide care to your loved
• to know when and with whom the next appointment will be, or where you or your
loved one will be moving
• to know what to do and whom to contact if you have questions or problems about
your health or about caring for your loved one
You have the right to privacy and to your health care information during care
• to read, get a copy of, and ask for additions to your chart or record
• to be told how your health care information is stored
• to decide who can receive your health information and to know when health care
providers can pass on your information without asking you
You have the right to get help when care transitions don’t go well.
• to know the rights you or your loved ones have related to care transitions
• to know whom you or your loved one can contact if you have concerns about a
• to receive a fair, quick response to your concerns or complaints
Highlights of what we've been up to this month...
Colorado Health Op Listening Tour Table
We had a table on how patients and family members can be involved in the development of patient tools. We also engaged in the conversation about what El Paso County needs and wants out of an insurance company.
You still have an opportunity to GET ENGAGED too! You can have a voice in the Colorado Health Op Insurance program as a community member or insurance member through their Listening Tour.
Webinar for Healthy Transitions Colorado
Our Executive Director, TiffanyNoelle Martin Brown, PhD, CSP, RM, presented a webinar, Patient and Family Engagement During Transitions of Care. We were invited to speak as part of the Healthy Transitions Colorado webinar series.
"Healthy Transitions Colorado is a collaborative effort, focused on aligning and accelerating existing efforts to improve transitions of care for Coloradans... By working together to break down the silos of health care, we can foster true community coordination across facilities, specialties. and practices."
Review PPT Slides
Check out other Healthy Transitions Colorado webinars
Patient Navigator Certification
We now have an in-house Certified Patient Navigator. Even though we already provided patient navigation-related services utilizing Dr. Brown's training as a Medical Sociologist and Certification as a Sociological Practitioner in Community Health, we now have certification in this newly developing profession through the Colorado Patient Navigator Training Collaborative. This four day intensive provided us with Level I certification. We pursue further educational opportunities on an ongoing basis to continue developing our skills to best serve you!
Thank you to those who donated to OYOH in Evelyn's memory:
- John & Judith Martin
- Frank & Jackie Martin
- Niles Martin
- Elaine & Joyce Belmonte
- Nina Koepcke- TiffanyNoelle & Steven Brown
These donations mean a lot!
Thank you Kari!!! We wish you all the best!
We want to send a special thanks to our board member Kari Snellbaker and her family for their invaluable service to OYOH since April 2011! We wish you all the best in your new endeavors in Oklahoma! You will be missed!
Check out these opportunities to be engaged in changing the system
"Your Community, Your Voice" Conversations about Maternal and Child Health
Every five years the Colorado Department of Public Health and Environment’s Maternal and Child Health (MCH) Program is required to conduct a statewide needs assessment of the health and well-being of Colorado’s women, children, youth including children and youth with special health care needs and their families. The purpose of the assessment is to identify seven to ten specific priorities that public health can impact during the next five years. The selected priorities will drive state and local MCH work from 2016-2020. Your input and perspective from these conversations will inform the selection of MCH priorities.
The MCH Program will hold these regional meetings in partnership with the HCP-Program for Children and Youth with Special Healthcare Needs. Your ideas will also help shape and inform the strategies for the HCP Program.
The morning session, including lunch, will focus on the MCH needs assessment, while the afternoon session will focus on the HCP-Program for Children and Youth with Special Healthcare Needs. You may attend the meeting for the entire day or choose morning or afternoon.
Local public health agencies, community partners, community members, and family and youth leaders are welcome to attend.
Space is limited, and registration is on a first-come, first-serve basis!
August 4 - Frisco
August 5 - Rifle
August 25 - Boulder
September 3 - Colorado Springs
September 8 - Denver
September 9 - Greeley
September 23 - Durango (Afternoon only, HCP focused)
September 25 - Pueblo
October 9 - Alamosa (Afternoon only, HCP focused)
October 14 - Burlington
ColoradoHealthOP Listening Tour
The listening tour is your chance to give input into how a new insurance company owned by the members is run. You don't have to be a member yet to give input.
August 7 - Chaffee County Listening Tour & Healthy Living Workshop
August 11 - Greeley Listening Tour & The Truth About Hep C
August 26 - Golden Listening Tour & Healthy Living Workshop
September 29 - Fort Collins Listening Tour & Reducing Stress Workshop
Join our Patient & Family Advisory Committee
Sometimes we have opportunities to provide feedback to improve the healthcare system. We want patients and family members on hand to engage with the system. TJoin us and make your voice heard by:
Become an OYOH Board Member
Serve our community by helping OYOH develop informed, engaged, and empowered health consumers. We have 2 board member openings available. Please contact us if you are interested or know of someone we should be in touch with!